PRIVACY POLICY
FIO ACADEMY
- INTRODUCTION
Welcome to FIO ACADEMY (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, [Your Website URL] (“the Website”).
By using our Website, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read and understand this policy.
- INFORMATION WE COLLECT
- Personal Information
- We may collect personally identifiable information (PII), such as your name, email address, phone number, and company information when you provide it voluntarily. This information is collected when you:
– Create an account on our Website.
– Place an order or make a purchase.
– Contact us via email, chat, or other communication methods.
– Sign up for our newsletter or marketing communications.
- Non-Personal Information
- We may also collect non-personal information, such as browser type, operating system, IP address, and other technical information, to improve the functionality of our Website and better serve our users.
- HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- Order Processing: To fulfil your orders and provide the services you request.
- Customer Support: To respond to your inquiries, provide customer support, and address your concerns.
- Marketing: To send you promotional materials, newsletters, and updates about our products and services with your consent. You can opt-out of marketing communications at any time.
- Analytics: To analyse and improve our Website’s performance, usability, and effectiveness.
- SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting business, or providing services to you.
- Legal Compliance: We may disclose your information when required by law, regulation, or legal process.
- SECURITY OF YOUR INFORMATION
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
- YOUR RIGHTS
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our Website.
- CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at juranvdh@fio.group